AI arms race escalates battle of healthcare denials

By Brian Murphy   Are we headed for a healthcare AI arms race? A hellish AI dystopia?   Some days I wonder.   I was reading a breathless interview with the chief technology officer of a revenue cycle management technology company. The CTO states:   “Think of genAI as giving coders superpowers. It’s helping them…

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OIG audits of risk adjustment diagnoses running into familiar, repetitive roadblock—and resolution is needed

By Brian Murphy   “Additionally, Humana did not agree with our audit methodology or overpayment estimation methodology.”   Take the above line from the OIG’s latest audit report, remove “Humana.” Fill in the blank with another payer.   The result is the same. No Medicare Advantage (MA) payer agrees with the OIG’s audit methodologies.  …

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Yet another reason to implement Annual Wellness Visits into your CDI/coding efforts

Detection of early cognitive decline the latest benefit of covered Medicare/Medicare Advantage service By Brian Murphy Medicare Annual Wellness Visits (AWVs) are an important piece of patient wellness and appropriate capture of acuity/severity of illness. But they’re also underutilized. You can now add another reason why you should be working to use them as a…

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Study of housing instability ICD-10 codes a call to arms for improved capture of social determinants of health

Norwood insights

By Brian Murphy   Z59 and other social determinants of health (SDOH) are difficult to capture in ICD-10. How are you doing it? A recent study published in the Journal of the American Medical Association (JAMA) demonstrated that housing instability, as captured with the Z59 series, is not being accurately assigned. At all. The JAMA…

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Malnutrition a major factor in readmissions; make compliant CDI and coding capture your priority

By Brian Murphy   File this under reason 1,227 to diligently work to capture malnutrition.   Medscape recently covered a study published in Aging Clinical and Experimental Research. The study followed 319 patients aged 65+, hospitalized for the first time with COPD in Southwest China. Median age was 76 days and patients averaged five comorbidities.…

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The ROI of Staffing—How one organization made the case

High-quality coding and CDI professionals are costly. Labor expenses as a whole comprise over 50% of a facility’s expenses. But strategic staffing can actually boost your ROI. One of our partners saw a significant return by optimizing coverage rates. Download the full article and uncover the secrets to maximizing your staffing investment.

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Norwood MS-DRG audit results in substantial DNFB reduction, missed revenue opportunities

Even with the rapid growth of risk adjusted payments, Medicare Severity DRGs (MS-DRGs) remain the principal reimbursement mechanism for most healthcare organizations.   But despite their relative maturity there is always room to improve MS-DRG assignment. Missed complications/comorbidities (CC) and major CCs, inaccurate principal diagnosis assignment, and non-specific/symptom DRGs lead to underreported severity of illness.…

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