Posts by Norwood Staffing
One More Round: Sheila Duhon’s Unexpected Return to CDI Leadership
Listen to the episode here. Even if you’ve never seen The Godfather, you’ve probably heard its iconic line: “Just when I thought I was out, they pull me back in!” That certainly applies to Sheila Duhon, National Director of Clinical Documentation Integrity for Steward Health Care. A year ago Sheila was headed toward semi-retirement,…
Read MoreUnitedHealth’s billing practices draw DOJ investigation, Wall Street Journal coverage
By Jason Jobes, SVP, Solutions DOJ ALERT: The Wall Street Journal is reporting that UHC is under investigation for Medicare Advantage (MA) billing practices. Why, and what should you know? Thanks for reading Mid-Revenue Cycle Minute. Don’t forget to follow me on LinkedIn where I share content like this regularly. The WSJ…
Read MorePrevent costly healthcare-associated infections (HAIs) with robust CDI, coding practice
By Brian Murphy In 2015, 1 in 31 hospital inpatients developed a healthcare-associated infection (HAI) according to a recently released AHRQ report. These include but are not limited to: Central line-associated bloodstream infections (CLABSI) Catheter associated urinary tract infections (CAUTI) Ventilator-associated pneumonia (VAP) Non-ventilator hospital-acquired pneumonia (NVHAP) Surgical site infections (SSI) MRSA and…
Read MoreWatch for these common patterns of error in physician E/M leveling
By Joanne Wilson, RN, ADN, CCDS, Senior Director, Solutions Challenges with accurate E/M level code assignments remain a persistent problem for providers. In my recent experience auditing across various specialties including behavioral health, critical care, internal medicine, and gastroenterology, I’ve found some consistent patterns emerge and am sharing with you. Key observations: …
Read MoreRemote patient monitoring opens up new opportunities for CHF diagnosis, CDI query
By Brian Murphy I have my moments of technophobia, but other days feel rather optimistic. As I am for example with remote patient monitoring (RPM). Patients spend 99% of their time out of the hospital, which makes it very difficult to ensure medication or diet adherence, monitoring of vital signs, etc. The result…
Read MoreCodes, Coverage & Capitol Hill: Fighting for CAR-T and other cell and gene therapies with Jugna Shah
Listen to the episode here. We all get excited—and rightfully so—at the rapid advance of clinical medicine. New treatments, therapies, and drugs save lives. But when you work in the revenue cycle, you know that payment mechanisms can significantly lag new technologies. When codes don’t exist, or reimbursement is woefully inadequate, you have…
Read MoreCoded data alone cannot tell the story—human interpretation a must
By Brian Murphy A recent study blaming upcoding as the cause of high acuity DRG reporting has me thinking about data more broadly—and its limitations. A few weeks ago Health Affairs recapped a study in which researchers, using all-payer discharge-level data from five states, claimed that “upcoding” was the cause of a 41%…
Read MoreEase the transition from V24 to V28 by knowing ICD-10-CM codes that map to CMS-HCCs
By Brian Murphy CMS document provides comprehensive list of HCCs in V28 The ongoing transition from CMS-HCC Version 24 (V24) to V28 has introduced several notable ICD-10-CM codes that now map to HCCs. These are available in an excel file on the CMS website. I thought I’d share a few that stand…
Read MoreThe work of mid-revenue professionals always comes down to values and character
By Brian Murphy A reminder that in the end it really is all about values and character. And taking responsibility for your actions. This is admittedly an easy concept to grasp, easy to write on a low-key Wednesday morning. But can be extraordinarily difficult to implement in practice, when the heat is on and pressure…
Read MoreQui Tam Confidential: An Insider’s Look at Whistleblowing with Mary Inman
Listen to the episode here. We hear about lawsuits and false claims acts regularly, but did you know that many of these begin with someone working from inside the organization? Calling out bad behavior or noncompliance, sometimes again and again without being heard—before deciding to call on a third party for help? You…
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